Disconnected tech is costing airports revenue: Here’s how one company is fixing it
Modern airports are like orchestras with dozens of talented musicians but no conductor. From parking and Fast Track to lounges and retail, each service is managed by a different provider, often operating in isolation. The result? A digital mashup where […]
Transforming the Customer Experience Using Predictive Analytics
In the fast-moving, high-stakes world of airport management, every second and every decision counts. Passenger expectations are higher than ever, operational challenges are relentless, and revenue opportunities can be won or lost in an instant. This is where predictive analytics […]
Airport Commercial Management Principles
Airports stand at a pivotal crossroads. As global travel rebounds and passenger expectations evolve, the pressure to transform commercial operations has never been greater. Today’s airports must be more than transit points. They need to become sophisticated commercial powerhouses, seamlessly […]
The Future of Airport Revenue Management: Innovations and Trends to Watch
In an era where airports are not just transit hubs but expansive commercial ecosystems, the landscape of airport revenue management is evolving at lightning speed. With the dual pressures of technological innovation and shifting passenger expectations, airports must find new […]
Maximising Airport Revenue: Strategies for Unearthing Hidden Opportunities
Airport revenue management isn’t just about landing fees—it’s about maximising every commercial opportunity, both within the terminal and in the digital space. While aeronautical revenue remains vital, non-aeronautical income now accounts for nearly 40% of total earnings. Yet, many airports […]
Harnessing Data Analytics for Enhanced Revenue Management
Imagine a world where every decision at your airport is backed by real-time data–where assumptions and guesswork are replaced with actionable insights and strategic moves. Welcome to the reality of today’s data-driven aviation industry, where forward-thinking airports are turning data […]
Understanding Airport Revenue Streams: Beyond ticket sales & concessions
Airports today operate in an increasingly competitive and dynamic industry. They are no longer just transit hubs but multifaceted businesses tasked with generating substantial revenue to sustain operations and drive future growth. With the advent of digital technology, airports have […]
Principles of Revenue Management for Airports
Effective revenue management is pivotal for airports striving to optimise both profitability and passenger satisfaction. By integrating dynamic pricing, data-driven decisions, and strategic use of ancillary revenue streams, airports can unlock their full financial potential. As air travel becomes more […]
Maximising non-aero revenue: Why understanding your passengers is the key to airport profitability
Non-aeronautical revenue has long been a critical pillar of airport income. Yet, recent data from ACI World highlights a sobering reality: Global passenger numbers in 2023 were only 5% below pre-COVID levels, but non-aero revenue lagged a significant 21% behind. […]
