Disconnected tech is costing airports revenue: Here’s how one company is fixing it
Modern airports are like orchestras with dozens of talented musicians but no conductor. From parking and Fast Track to lounges and retail, each service is managed by a different provider, often operating in isolation. The result? A digital mashup where […]
Passwordless Systems: A Smart Choice for Your Business
In today’s digital landscape, securing sensitive information is more crucial than ever as organisations contend with advanced cyber threats. High-profile data breaches have cast a harsh light on traditional password-based authentication methods, exposing their vulnerabilities and the frustrations they often […]
Top 5 Passenger Travel Trends for Your Airport’s Destination Marketing Campaigns
There’s one travel trend that’s setting the stage for all the others in 2024 — travellers are choosing to spend more on unforgettable experiences rather than just buying things. The Mastercard Travel Industry Trends 2023 survey reported a 65% increase […]
6 Ways to Improve Air Travel Convenience for Passengers
It’s official: there’s a renewed enthusiasm for air travel. According to the latest forecasts by the World Tourism Organization and ACI World, international tourism and global passenger traffic in 2024 are expected to exceed the figures recorded before COVID-19 grounded […]
Most desirable destinations for 2024 – and why your airport should be marketing them
What makes the ‘best’, most desirable destination is obviously subjective. According to CNN Travel, the top places to visit include several far flung destinations: Indonesia, Turkey, Estonia, Taiwan, the Balkans, Puerto Rico, Angola, Albania, Chile, South Korea, Western Australia, Panama, […]
How Mobile is Changing the Travel Experience for Airport Users
It goes without saying that mobile is now absolutely integrated into everyday life. You just have to look around you to see how many people are on their phones. But this change has come quickly, and businesses have had to […]
What Makes People Book Holidays? 5 Main Purchase Drivers
Consumers today are used to getting what they want when they want it. They’re curious, demanding, and quick to move on if their needs aren’t being met. As a result, retail is more customer-driven than ever before. Ecommerce has also […]
4 Ways Your Airport Can Support Passenger Loyalty
The best customers don’t just buy from you once — they come back time and time again, building lifetime value and boosting your airport’s revenue. Here are some statistics that prove it: A mere 5% increase in customer retention correlates […]
