Works for any valet service, anywhere
Airport, hotels, and venue parking. Digitise check-in, inspections, vehicle tracking and return across every location.
Tools:
Flexible setup and product configuration
Configure valet to match how each site operates, including handover points, operating hours, service rules and roles. Create and manage your valet products in one place, including what’s on sale, when it’s available and how it’s priced. Add optional extras and tailor the offer by location.
Digitised valet workflows
Give your onsite team a purpose-built attendant app to run valet tasks in real time. A simple, task-led workflow supports fast processing, even when connectivity is limited, QR check-in for pre-booked and drive-up customers, photo inspections, key custody tracking, and live vehicle status updates through to retrieval.
Capacity & demand tools
See live and future occupancy for each location and valet product, based on reservations and expected drive-ups. Set capacity limits, manage oversell rules, ring-fence premium inventory and use alerts to protect service levels at peak times.
Business Intelligence dashboards
Monitor pre-book valet performance alongside Pay by Mobile sessions and every other product. Track revenue, conversion, occupancy, length of stay, peak hours, yield, repeat usage and channel mix in a single BI suite designed for commercial decision-making.
Observability & operational monitoring
Get real-time visibility into sessions, entry and exit movements, API responses, machine fallbacks and payment attempts. Spot issues early, adjust capacity, manage outages and maintain consistent service across all sites.
Dynamic pricing & revenue controls
Use live data to optimise pricing, capacity and demand to adjust tariffs by time, day, event or utilisation. Protect minimum and maximum prices, layer on convenience fees or discounts and run promotional or corporate rates without manual spreadsheets.
Customer data & CRM tools
Turn reservations into rich customer profiles including contact details, vehicle data, visit history, preferences and consent. Trigger emails, remarketing, loyalty enrolment and personalized campaigns directly from the platform.
Loyalty & engagement tools
Reward usage with points, vouchers, account credits or exclusive offers. Encourage first-time customers to return and drive long-term value across parking, events, hospitality and wider venue services.
Reporting & audit tools
Get a complete, auditable record of every valet interaction, from bookings and amendments to refunds, discounts, vouchers, check-ins, inspections, key custody and vehicle status changes. Export reports instantly for finance, operations and executive reviews, supporting revenue reconciliation and clearer commercial reporting.
Find out more about our Valet Parking Module
Rezcomm's Valet Parking module is an innovative solution for airports and high traffic zones looking to optimise their parking operations and enhance the customer experience.
